Sesame and Lilly products are handmade ,sometimes using vintage products and therefore sometimes have imperfections that may have occurred through the years only adding to its individuality.
We pride ourselves on customer satisfaction, therefore if you are in any way unhappy with your products you may send them back for an exchange or a full refund of the item (excluding postage).
This excludes personalised items, unless these are faulty upon arrival.
Products must be returned within 14 days of the item being dispatched.
We cannot refund or exchange used or damaged products.